We seek to take advantage of all available means to ensure the security and transparency of the Trips-Finder information retrieval service (hereinafter the “Service” or “Trips-Finder”), which provides information about services for booking travel arrangements. The Service Owner hereby informs users about what user information can be accessed by the Service as well as how the information that is obtained by the Service is used.
Collection and storage of information
All kinds of data are collected and processed in order to provide users with quality services in accordance with our Terms and Conditions.
Data is stored on secure servers; Trips-Finder utilizes appropriate technical and organizational measures to ensure the security of data, including access control, firewalls, encryption, HTTPS (HyperText Transfer Protocol Secure), and SSL (Secure Sockets Layer) for data transmission. Trips-Finder does not purposely collect information that can be used to identify (determine) specific individuals who are Service users. At the same time, Trips-Finder may acquire certain information about users as they use the Service and as a result of their individual actions to take advantage of Service functionality. The list of this information and the reason why it is collected are detailed below.
Information that is directly provided by users
Trips-Finder allows the User to subscribe to a website newsletter. The website uses the user-provided email address exclusively to provide information about promotions, deals, and announcements in order to send out a newsletter. The User may at any time unsubscribe from the newsletter by clicking on the appropriate “Unsubscribe” link, which can be found in all emails that are sent to the user’s subscribed email address.
The Trips-Finder software will soon allow users to register an account on the website in order to use the Service for personal purposes. Users can log into the website Trips-Finder.com using social network accounts (Facebook, Twitter, etc.). In this situation the service can obtain information about the user’s name as specified in their social media account profile. This information can be used by the Service for the following purposes:
- to allow the User to log into the Trips-Finder website. This is done to provide Trips-Finder users with special offers from Service partners;
- to offer retargeting, i.e., displaying Trips-Finder ads to users when they visit other sites.
The User is allowed to use the Service software to submit data that is required to purchase services directly on the Trips-Finder website or mobile app (coming soon), including credit card numbers, names, phone numbers and email addresses, and to send this information to a third party provider that sells these travel services required in order to complete the reservations (Hotels, Flights, Cars, etc.). In this case the transmission of user data to third parties must be authorized and carried out directly by the User via a secure connection. In this case Trips-Finder does not receive any credit card data. However, it is able to obtain confirmation that a reservation was successfully made. The information that is obtained by the Service in this way is used for improving the quality of the Service provided.
Automatically collected information
Trips-Finder automatically stores information sent by the user’s browser when they visit the site. This information includes the page request, IP address, browser type, browser language, as well as the date and time when the page was loaded. When accessing the service from a mobile device, Trips-Finder may collect data that identifies your mobile device as well as its specific settings and characteristics. The information that is collected in this way is used to analyze and maintain the quality of the Trips-Finder service.
Cookies are small text files that are typically stored on the user’s computer until the end of the session, i.e., until the user finishes working in the browser. However, sometimes they are stored for longer periods of time.
When the User visits the Trips-Finder website, it sends one or more cookie files to the user’s computer or another device.
The cookie files are used:
- to simplify the use of the website and to improve the quality of the services provided in order, for example, to save user settings and to automatically fill in places of interest where the user wishes to book travel arrangements and calendar search dates;
- to keep track of when users make reservations at Trips-Finder partner companies (“Travel Suppliers”). After the user selects a service that they are interested in and clicks to book the reservation, the site redirects them to the website of the Trips-Finder partner where the reservation can be booked. Trips-Finder does not collect any personal data about users who complete a transaction on a partner site. Our services only sent statistical data on the total number of bookings and the prices for the transactions. This information is used to determine the referral fee that is due to Trips-Finder;
- for analysis to better target advertising.
Trips-Finder uses third party services to track usage statistics, information about advertising campaign conversions, and other data. Trips-Finder does not use these services and tools to collect data on specific users. It only uses general statistics about visitation, the effectiveness of the website, and the effectiveness of advertising campaigns. Below is a list of additional third-party services that Trips-Finder uses as well as links to the privacy policies of these services.
Google Analytics and Adwords, the analytics web service of Google Inc. (“Google”)
Google Analytics is a free web analytics service from Google, which allows website owners to learn how users interact with their pages. The service collects information anonymously. The company uses its own cookie files to track visitor activities on the website in Google Analytics. They allow you to find out if the user visited this web resource before, the last page that they came from, and how much time they spent there.
Trips-Finder uses the Google Analytics re-marketing function. Re-marketing in Google Analytics makes it possible to encourage users who have previously visited the website to return using specially designed ads that target them as they visit other websites. A third-party cookie from DoubleClick is used for re-marketing purposes. This cookie files is used to provide re-marketing in such products as AdWords through the Google Display Network. Consider the following example scenario: after visiting Trips-Finder, the user decides to visit a travel blog that also participates in AdWords. Thanks to Google Analytics re-marketing, the user may be shown ads encouraging them to use Trips-Finder.
The user can prevent the Google system from using cookie files by visiting the appropriate page on Google to disable those cookies.
The user can also use the following in order to change or disable Google Analytics:
You can block all of the above tools, including Google tools, by installing third-party browser plug-ins (extensions).
Your personal information, including email address and name, cannot be disclosed to third parties, affiliates, and marketing contractors. This information may only be used by our company for marketing purposes with your consent. The following are exceptions to this rule:
- Lawful demands by government authorities,
- Cases where the user provides explicit consent to the transfer of data to third parties in order to complete a booking